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summary CRMLinkIT (Outlook-Plugin) - Installation Das CRMLinkIT (Outlook-Plugin) gibt es in zwei Varianten: 32 Bit und 64 Bit.

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Das jeweils aktuellste Setup kann über einen der folgenden Links heruntergeladen werden:

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32 Bit:

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https://cosmolink.de/download/

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CRMLinkIT_x86.

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msi64 Bit:

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https://cosmolink.de/download/

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CRMLinkIT_x64.msi

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Vor der Installation sollte

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mit dem Kunden geklärt werden, welche Outlook-Version

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er im Einsatz

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hat und dann das entsprechende Setup gewählt werden. Contact Us Outlook-Version ermitteln

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Um herauszufinden, welche Outlook-Version der Kunde im Einsatz hat, schaut man in dessen Outlook nach unter Datei > Office-Konto

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.Je nach Outlook-Version kann dieses Menü etwas anders benannt oder über einen anderen Weg erreichbar sein.

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Erstinstallation

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Nachdem das korrekte Setup heruntergeladen wurde, kann dieses direkt ausgeführt werden.

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Der Installations-Wizard kann im Prinzip einfach durchgeklickt werden.

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Wir empfehlen die Installation als Administrator, um eventuellen Konflikten (z.B. mangelnde Berechtigungen) vorzubeugen.

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Update-Installation

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Eine Update-Installation läuft im Prinzip genau so ab wie eine Erstinstallation.

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Man führt lediglich die Setup-Datei aus und folgt dem Installationsassistenten.

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Gallery
includeimage2023-10-17_17-1-46.png, image2023-10-17_17-0-54.png, image2023-10-17_17-0-33.png, image2023-10-17_17-0-7.png
columns4

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Nach der Installation des CRMLinkIT (Outlook-Plugin) sollte Outlook optimalerweise einmal neu gestartet werden.Wenn alles korrekt installiert wurde, sollte in Outlook ein neuer Reiter "CRMLinkIT" verfügbar sein: Der Inhalt dieses Reiters kann je nach Benutzer unterschiedlich sein.

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So sind die Admin-Einstellungen z.B. nur für Benutzer verfügbar, die im CRMLinkIT (Outlook-Plugin) auch als Admin markiert wurden

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.

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Kein Reiter

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CRMLinkIT vorhanden

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Es kann vorkommen, dass nach der Installation kein Reiter namens "

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CRMLinkIT" angezeigt wird.

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Möglicherweise wurde das CRMLinkIT (Outlook-Plugin) von Outlook automatisch deaktiviert und muss erst manuell aktiviert werden.

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Die entsprechenden Einstellungen findet man bei den Kontoinformationen unter dem Punkt "COM-Add-Ins verwalten:

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Two Fantastic Apps Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore. Wechseln der Outlook-

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VersionBei einem Wechsel der Outlook-Version von 32 Bit auf 64 Bit (oder umgekehrt) sollte man nicht einfach das neue Setup über die alte Version installieren,

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da dann beide Versionen installiert werden und dies zu Konflikten führen kann.

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Stattdessen sollte zuerst die alte Version des

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CRMLinkIT sauber deinstalliert werden.

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Um weitere möglichen Konflikte zu vermeiden, sollte vor der Installation der neuen Version der Installationsordner des

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CRMLinkIT (Outlook-Plugin) einmal komplett gelöscht werden.

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Keine Sorge: Die Einstellungen werden in der Datenbank gespeichert und gehen durch die Neuinstallation nicht verloren.

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