| summary | CRMLinkIT (Outlook-Plugin) - Installation Das CRMLinkIT (Outlook-Plugin) gibt es in zwei Varianten: 32 Bit und 64 Bit.Das jeweils aktuellste Setup kann über einen der folgenden Links heruntergeladen werden:32 Bit: https://cosmolink.de/download/CRMLinkIT_x86.msi64 Bit: https://cosmolink.de/download/CRMLinkIT_x64.msi Vor der Installation sollte mit dem Kunden geklärt werden, welche Outlook-Version er im Einsatz hat und dann das entsprechende Setup gewählt werden. Contact Us Outlook-Version ermitteln Um herauszufinden, welche Outlook-Version der Kunde im Einsatz hat, schaut man in dessen Outlook nach unter Datei > Office-Konto.Je nach Outlook-Version kann dieses Menü etwas anders benannt oder über einen anderen Weg erreichbar sein. Erstinstallation Nachdem das korrekte Setup heruntergeladen wurde, kann dieses direkt ausgeführt werden.Der Installations-Wizard kann im Prinzip einfach durchgeklickt werden. Wir empfehlen die Installation als Administrator, um eventuellen Konflikten (z.B. mangelnde Berechtigungen) vorzubeugen. Update-Installation Eine Update-Installation läuft im Prinzip genau so ab wie eine Erstinstallation.Man führt lediglich die Setup-Datei aus und folgt dem Installationsassistenten. Nach der Installation des CRMLinkIT (Outlook-Plugin) sollte Outlook optimalerweise einmal neu gestartet werden.Wenn alles korrekt installiert wurde, sollte in Outlook ein neuer Reiter "CRMLinkIT" verfügbar sein: Der Inhalt dieses Reiters kann je nach Benutzer unterschiedlich sein.So sind die Admin-Einstellungen z.B. nur für Benutzer verfügbar, die im CRMLinkIT (Outlook-Plugin) auch als Admin markiert wurden. Kein Reiter CRMLinkIT vorhanden Es kann vorkommen, dass nach der Installation kein Reiter namens "CRMLinkIT" angezeigt wird.Möglicherweise wurde das CRMLinkIT (Outlook-Plugin) von Outlook automatisch deaktiviert und muss erst manuell aktiviert werden.Die entsprechenden Einstellungen findet man bei den Kontoinformationen unter dem Punkt "COM-Add-Ins verwalten: Two Fantastic Apps Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore. Wechseln der Outlook-VersionBei einem Wechsel der Outlook-Version von 32 Bit auf 64 Bit (oder umgekehrt) sollte man nicht einfach das neue Setup über die alte Version installieren,da dann beide Versionen installiert werden und dies zu Konflikten führen kann.Stattdessen sollte zuerst die alte Version des CRMLinkIT (Outlook-Plugin) sauber deinstalliert werden. Um weitere möglichen Konflikte zu vermeiden, sollte vor der Installation der neuen Version der Installationsordner des CRMLinkIT (Outlook-Plugin) einmal komplett gelöscht werden.Keine Sorge: Die Einstellungen werden in der Datenbank gespeichert und gehen durch die Neuinstallation nicht verloren. |
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