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Info

Es handelt sich hierbei nicht um die Einrichtung des aktuellen Outlook-Plugins.

Eine aktualisierte Dokumentation der Einrichtung wird zukünftig ergänzt.


Nach der erfolgreicher Installation steht Ihnen im Menü-Band von Outlook ein neuer Eintrag mit der Bezeichnung Redemption zur Verfügung.

Über diese Registerkarte gelangen Sie zu den Einstellungen des Outlook Plugins und können dort die Ersteinrichtung vornehmen.

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Info

Nach dem Öffnen der Einstellungen gelangen Sie in die Registerkarte Info dort finden Sie Informationen zur aktuell installierten Version des Outlook-Plugins sowie die Möglichkeit zur Eingabe Ihrer Lizenzinformationen.


Solution hinzufügen

Über die Schaltfläche können Sie eine neue cRM-Solution zur Synchronisierung mit Outlook konfigurieren.

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cRM-Einstellungen

Mit Hilfe der Schaltfläche können Sie die .cRM Datei der gewünschten Solution auswählen.

Unter den Registerkarten können Sie die gewünschten Ansichten und Felder zur Anlage der entsprechenden Datensätze konfigurieren.

Projekteinstellungen

Bereich in dem die Projekteinstellungen wie Projektdatei, Server, Datenbank und die Login-Daten hinterlegt werden.

Feldzuordnungen

Info

Hinweis

Sollten Sie eine cosmolink Business Solution (ab v4 aufwärts) im Einsatz haben, können Sie die Ansichten / Feld-Konfiguration auch automatisch aus den Voreinstellungen laden:

Registerkarte E-Mail Ablage

Hier werden folgende Einstellungen für die E-Mail Ablage:

Ansicht

Hiermit ist der Name der Ansicht gedacht in der die Emails abgelegt werden sollen. Zu 90% ist es die Aktivitäten.

Felder

Hier können Sie die Felder zu der Ansicht zuordnen. Also was worin abgelegt werden soll. Beispiel E-Mail-Betreff soll in das Feld Betreff der Aktivtäten hinterlegt werden.

E-Mail Ablage in

  • Dateisystem (in dem Fall können Sie im Ablageordner den Ordner angeben in dem die Dokumente abgelegt werden

  • Datenbank (in dem Fall können das Dokumenten Feld, die Dateiendung (Feld für die Dateiendung) und den Dateinamen (Feld für die Dateinamen in der Datenbank auswählen.)

Note

Wichtig

Unter der Register-Karte E-Mail Ablage muss zwingend noch der E-Mail Ablageordner definiert werden:

Im gewählten Ordner werden durch das Plugin automatisch Unterordner nach folgendem Schema YYYYMM zur Ablage der E-Mail Dateien angelegt:

Registerkarte Kontakte

Hier werden die Einstellungen für bestehenden Kontakte hinterlegt, auf welche Ansicht bzw. Felder der Abgleich erfolgen soll:

Ansicht

Ist der Name der Ansicht in dem die Kontakte in der Solution hinterlegt wurden.

Felder

Hier können Sie die Felder zu der Ansicht zuordnen. Also was worin abgelegt werden soll. Beispiel wären die E-Felder in Kontakten (eMail, EMail_Privat).

Registerkarte Firmen

Hier werden die Einstellungen für bestehenden Firmen hinterlegt.

Ansicht

Ist der Name der Ansicht in dem die Firmen in der Solution hinterlegt wurden.

Felder

Hier können Sie die Felder zu der Ansicht zuordnen. Also was worin abgelegt werden soll. Beispiel wäre Firma soll im Feld Firma abgelegt werden.

Registerkarte Aktionen

Hier werden Skripte hinterlegt, die einen Workflow starten sollen. Beispiel Bewerber erfassen, oder E-Mail im Ticket-System anlegen.

Die Registerkarte wird meist von Entwicklern verwendet, die Ihr System betreut.

Mit (plus) kann man eine neu Aktion hinzufügen. Mit einem Doppelklick auf eine Aktion, kann man diese verändern.


Email-Einstellungen

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Accounts:

Im Bereich Accounts können Sie wählen, welche in Outlook konfigurierten E-Mail Accounts mit der aktuell gewählten Solution synchronisiert werden sollen.

Einstellungen:

Im Bereich Einstellungen könne Sie definieren, welche Aktionen nach erfolgter E-Mail Synchronisation durchgeführt werden sollen.

Folgende Aktionen stehen hierbei zur Verfügung:

Bei Wahl der Aktionen verschieben oder verschieben und mit Kategorie markieren können Sie unter dem Menüpunkt Outlook-Ordner für Ablage definieren in welchen Outlook-Ordner die E-Mail nach erfolgter Synchronisation verschoben werden soll.

Bei Wahl der Aktionen mit Kategorie markieren oder verschieben und mit Kategorie markieren können Sie unter dem Menüpunkt Kategorie zum markieren abgelegter Emails die gewünschte Kategorie auswählen.

Termine Einstellungen

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Hier kann hinterlegt werden ob Termine mit Outlook synchronisiert werden sollen.

Über die die Felder können Sie z.B. den Outlook-Ordner hinterlegen, der synchronisiert werden soll.

Auch Konflikt-Regeln können in dieser Registerkarte hinterlegt werden.


Speichern der Einstellungen:


Note

Hinweis



Info
titleTerminal-Server

Sollten mehrere Benutzer auf dem Selben PC / Server (Terminal Server) das Plugin verwenden, so werden die Solution Einstellungen bei jedem Benutzer automatisch geladen.








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